Privacy Policy

FIDUCIA GLOBAL SOLUTIONS LLC. complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. FIDUCIA GLOBAL SOLUTIONS LLC. certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/

FIDUCIA GLOBAL SOLUTIONS LLC. complies with the US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from Switzerland. FIDUCIA GLOBAL SOLUTIONS LLC. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. If there is any conflict between the policies in this privacy policy and the Safe Harbor Privacy Principles, the Safe Harbor Privacy Principles shall govern. To learn more about the US-Swiss Safe Harbor and to view our certification page, please visit http://www.export.gov/safeharbor/

FIDUCIA GLOBAL SOLUTIONS LLC. is subject to the investigatory and enforcement authority of the United States Federal Trade Commission (FTC).

FIDUCIA GLOBAL SOLUTIONS LLC. believes in protecting your privacy. When we collect personal information from you on our website, we follow the privacy principles the US- EU PRIVACY SHIELD the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the European Union.   These are our promises to you:

  1. Notice. We collect your personal information on the contact us page that consists of your name and email address, we will only use this information to contact you in response to any questions or inquiries you submit to us in regards to our payroll, tax, and software services.  In speaking with you we collect information dealing with your company’s specific needs such as number of employees, locations, and payroll information.
  1. Choice. The only personal information that you are required to enter on the site is your email address and your name.    In speaking with you the data collected would be used to find an agent in the countries you have payroll and tax needs for your employees.  If we ever were to engage in any onward transfers of your data with third parties for a purpose other than which it was originally collected or subsequently authorized, we would provide you with an opt-out choice to limit the use and disclosure of your personal data. The data collected would be used to find an agent in the countries you have payroll and tax needs for your employees.
  1. Relevance. We’ll collect only as much personal information as we need for specific, identified purposes, and we won’t use it for other purposes without obtaining your consent.
  1. Retention. We’ll keep your personal information only as long as we need it for the purposes for which we collected it, or as permitted by law.
  1. Accuracy. We take appropriate steps to make sure the personal information in our records is accurate.
  1. Access. FIDUCIA GLOBAL SOLUTIONS LLC. acknowledges that EU individuals have the right to access the personal information/data that we maintain about them.  An EU individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct their query to Annette Messler.  If requested to remove data, we will respond within a reasonable timeframe.
  1. Security. We’ll take appropriate physical, technical, and organizational measures to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration, and destruction.
  1. Sharing. Except as described in this policy, we won’t share your personal information with third parties without your consent.  If our business model should change in the future, we will notify you and provide you with opt-out choice regarding the sharing of your personal information.
  1. International Transfer. If we transfer your personal information to another country, we’ll take appropriate measures to protect your privacy and the personal information we transfer.
  1. Enforcement. We’ll regularly review how we’re meeting these privacy promises, and we’ll provide an independent way to resolve complaints about our privacy practices.  FIDUCIA GLOBAL SOLUTIONS LLC. is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
  1. Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.  www.bbb.org/EU-privacy-shield/for-eu-consumers/
  1. FIDUCIA GLOBAL SOLUTIONS LLC. may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
  1. In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, FIDUCIA GLOBAL SOLUTIONS LLC. may be liable for the appropriate transfer of personal data with third parties.

FIDUCIA GLOBAL SOLUTIONS LLC. complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. FIDUCIA GLOBAL SOLUTIONS LLC. has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/

In compliance with the EU-US Privacy Shield Principles, FIDUCIA GLOBAL SOLUTIONS LLC. commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact FIDUCIA GLOBAL SOLUTIONS LLC. at:

Annette Messler
310 S. St. Mary’s St. Suite 1830, San Antonio, TX 78205
amessler@fiduciaglobal.com
732-737-8277    

FIDUCIA GLOBAL SOLUTIONS LLC. has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.                

Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.                     

FIDUCIA GLOBAL SOLUTIONS LLC. complies with the US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from Switzerland. FIDUCIA GLOBAL SOLUTIONS LLC. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. If there is any conflict between the policies in this privacy policy and the Safe Harbor Privacy Principles, the Safe Harbor Privacy Principles shall govern. To learn more about the US-Swiss Safe Harbor and to view our certification page, please visit http://www.export.gov/safeharbor/

In compliance with the US-Swiss Safe Harbor Principles, FIDUCIA GLOBAL SOLUTIONS LLC. commits to resolve complaints about your privacy and our collection or use of your personal information. Swiss citizens with inquiries or complaints regarding this privacy policy should first contact FIDUCIA GLOBAL SOLUTIONS LLC. at:

Annette Messler
310 S. St. Mary’s St. Suite 1830, San Antonio, TX 78205
amessler@fiduciaglobal.com732-737-8277

FIDUCIA GLOBAL SOLUTIONS LLC. has further committed to refer unresolved privacy complaints under the US-Swiss Safe Harbor to an independent dispute resolution mechanism operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.